Privacy Policy

Privacy Policy

Introduction

Welcome to https://rialto-theatre.pobb.net! At Rialto Theatre, we are dedicated to maintaining a safe and secure online environment for our users. This Privacy Policy explains how we handle the personal information of visitors and users accessing our website, applications, services, and products at https://rialto-theatre.pobb.net (collectively referred to as “our platform”). Our commitment to privacy is guided by relevant data protection laws worldwide, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Privacy Act (UCPA), Connecticut’s Consumer Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our platform, including but not limited to:

  1. Website: Our official website at https://rialto-theatre.pobb.net.
  2. Applications: Mobile or desktop applications developed and maintained by us.
  3. Services: Online services we offer, such as ticket bookings, event registrations, and user profiles.
  4. Products: Any digital or physical products we provide through our platform.

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the practices related to:

  1. Using our applications and services as an authorized user.
  2. Visiting and interacting with our websites linked to this policy.
  3. Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information for various purposes:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction records for processing purchases.
  3. Financial Information: Bank account numbers or other financial data if you choose to make direct payments through us.
  4. Purchase Information: Items bought, order history, and related details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, for analytics and user experience improvement.
  6. Location Data: GPS coordinates or location services data to provide personalized content and services.
  7. Feedback: Reviews, ratings, comments, and suggestions you share with us about our products and services.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent).
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We obtain this information through direct user input, interactions with our platform, and automated technologies, including cookies and similar tracking tools. Additionally, third parties may provide us with personal data based on their own privacy policies.

Cookies

We use cookies to enhance your experience on our platform:

  1. Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  2. Preference Cookies: Tailored settings and preferences are saved for personalized experiences.
  3. Analytics Cookies: Used to gather statistical data about user behavior, enabling us to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  1. Data related to account activities is kept while the account is active and may be retained after account closure for a specific period.
  2. Purchase and transaction records are typically stored for financial record-keeping and tax purposes, in accordance with applicable laws.
  3. All other data collected for specific purposes will be deleted or anonymized once those purposes have been fulfilled.

Security Measures

We take robust measures to safeguard your personal information:

  1. Implementing encryption protocols to secure data during transmission and storage.
  2. Engaging reputable third-party processing partners who adhere to strict security standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If we learn that we have collected data from a young user, we will take steps to delete it as soon as possible.

Your Rights

Depending on your location, you may be entitled to specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to Be Forgotten): Demand the deletion of your personal data, subject to legal exceptions.
  4. Restriction: Limit the use and processing of your data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert your right to be treated fairly and not discriminated against if you choose to exercise any of your rights.

To learn more about these rights, contact our privacy team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

  • Email: [email protected]
  • Postal Address: Rialto Theatre, [Your Address], [City, Province/State, Postal Code]